top of page

The Wild Kind Terms & Conditions

​

These Terms & Conditions apply to all Wild Kind Collective sessions. By booking a session, you agree to the following:

​

Booking & Payment

  • Payment is required at the time of booking.

  • Cancellations made at least 24 hours before the session are eligible for a refund or transfer.

  • Unfortunately, refunds cannot be issued for cancellations made less than 24 hours before the session, except in exceptional circumstances at the discretion of The Wild Kind.

​

Attendance

  • All children must be booked in advance.

  • For Stay & Play sessions, children must remain accompanied by a responsible adult throughout the session.

  • For Youth Summer Sessions, children must be signed in and out by a parent/carer with a member of the The Wild Kind team.

​

​

Medical Information

  • Parents/carers must provide accurate and up-to-date medical information, including allergies, medical conditions and emergency contact details.

  • It is the responsibility of the parent/carer to inform Wild Kind of any changes before attending a session.

​
 

Outdoor Environment

  • Our sessions take place outdoors in all but unsafe weather conditions.

  • Participants should arrive dressed appropriately for the weather and wear suitable clothing and sturdy footwear that may get muddy.

  • During sessions participants should not touch or pick unknown species of flora, fauna or berries without the support of a  Wild Kind Collective member of staff.

​​

​​

Risk Acknowledgement

  • Outdoor learning involves managed risks, including uneven ground, mud, insects, changing weather and other natural hazards.

  • The Wild Kind Team carries out appropriate risk assessments and takes all reasonable steps to provide a safe and enjoyable environment for participants.

​​

​​

Behaviour

  • We expect all children and adults to behave respectfully towards others, staff, equipment and the natural environment.

  • The Wild Kind Team reserves the right to end a participant's involvement in a session if behaviour presents a risk to themselves or others, or is disruptive to the safe running of the session.

​​

​​

Illness

  • Children who are unwell or have a contagious illness should not attend sessions.

  • Participants who have had a temperature, vomiting or diarrhoea must not attend a session until 48 hours after the last symptom.

  • If your child becomes unwell during a session, we will contact you and ask that they are collected as soon as possible.

​

​

Weather Cancellations

  • Sessions take place in most weather conditions unless it is deemed unsafe to do so.

  • If a session has to be cancelled due to severe weather or circumstances beyond our control, a transfer to another session or a refund will be offered.

​

​

Lost Property

  • Please ensure all clothing and belongings are clearly named.

  • The Wild Kind cannot accept responsibility for lost, damaged or stolen personal belongings.

​

​

Late Collection (Youth Summer Sessions)

  • Children must be collected promptly at the end of the session.

  • If you are delayed, please contact The Wild Kind team as soon as possible.

  • Additional charges may apply for late collection where staff are required to remain after the scheduled finish time.

​

​

Ticks & Insects

  • As our sessions take place in natural outdoor environments, participants may come into contact with insects, including ticks.

  • We recommend that children wear suitable clothing, use insect repellent where appropriate, and that parents/carers carry out a tick check after sessions held in woodland or areas of long grass.

​

​

Photography

  • We will only take photographs of your child if you have provided permission through our photo consent process.

  • Images will only be used for the purposes you have agreed to.

​

​

Emergency Treatment

  • In the event of an accident or medical emergency, The Wild Kind staff will administer appropriate first aid.

  • Where necessary, emergency services will be contacted, and every reasonable effort will be made to contact the parent/carer immediately.

​

​

Safeguarding

  • The Wild Kind Team is committed to safeguarding the welfare of all children.

  • Any safeguarding concerns will be managed in accordance with our Safeguarding Policy and relevant legal requirements.

 

Liability

  • While every reasonable care is taken to provide a safe environment, participation in outdoor activities carries inherent risks.

  • The Wild Kind Collective maintains appropriate Employer's Liability and Public Liability Insurance.

  • Nothing in these Terms & Conditions limits or excludes liability where this would be unlawful.

​

​

Data Protection

  • Personal information will be processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

  • Please refer to our Privacy Notice for full details of how your information is collected, used, stored and shared.

​

​

Changes to These Terms

  • The Wild Kind reserves the right to update these Terms & Conditions from time to time.

  • Any significant changes will be communicated to parents/carers before they take effect.

​

​

Parent/Carer Declaration

By ticking the box during booking, I confirm that:

  • I have read and agree to The Wild Kind Terms & Conditions.

  • I have read and understood The Wild Kind Privacy Notice.

  • The information I have provided is accurate and complete to the best of my knowledge.

  • I will inform The Wild Kind of any changes to my child's medical information, allergies or emergency contact details before attending a session.

  • I understand that outdoor activities involve managed risks and that my child will be participating in a natural outdoor environment under the supervision of The Wild Kind staff.

  • I give permission for The Wild Kind staff to administer appropriate first aid and, if necessary, seek emergency medical treatment for my child if I cannot be contacted immediately.

bottom of page